Help
Questions
Sizes
How do I find my ring size?
Use our ring sizer with a ring you already own, or the paper-strip method in the size guide. Every ring shows its sizes in UK letters and EU numbers.
Why is my thumb size so different?
The thumb is usually several UK letters larger than the ring finger, and the little finger two to four letters smaller. That is why we sort rings by finger and print the usual size for each one.
What does “open” mean on thumb and knuckle rings?
The band has a small gap at the back, so you can ease it gently to fit. Adjust it a little at a time and avoid bending it back and forth.
Can I exchange a size?
We don’t swap sizes directly. Return the ring within your 14-day cancellation period for a refund and order the size you need. See Returns and refunds.
Materials
Are the rings gold?
No. Every ring is 316L stainless steel. The gold-tone pieces have a gold-coloured finish; the steel pieces are polished steel. See Care and materials.
Can I wear them in water?
We recommend taking rings off for swimming, showering and washing up, and keeping them away from perfume and hand cream. It helps the finish last.
Can you engrave a ring?
Not at the moment. The faces of our signets are plain.
Prices and payment
Which currency will I pay in?
We show prices in your currency based on your country: pounds, euros, Danish, Swedish or Norwegian kroner, Swiss francs or US dollars. You can change country at the top of any page. You pay in the currency shown at checkout; your bank may charge a fee if your card is in a different currency.
Do the prices include delivery?
The ring price is shown first, with the total including the delivery charge for your country right next to it. Delivery is one flat charge per order.
Delivery and returns
Where do you deliver?
Great Britain, Germany, Denmark, Sweden, Norway, Switzerland, the Netherlands, Ireland, Austria, Belgium, Finland, Luxembourg and the United States. See Delivery and import charges.
Will I pay import charges?
Outside the UK your parcel is imported, and import VAT, duties and carrier fees may be payable on delivery. Our Delivery page explains this for each destination.
How do I cancel or return an order?
You have 14 days from receiving your order to cancel without giving a reason. Use our online withdrawal form or email support@resvorio.com.