Legal
Legal information
RESVORIO is a trading name of CRITCHLEY TRADING LTD, a private limited company registered in England and Wales. This page sets out our company details, how to contact us and how consumer disputes are handled. It also serves as our Impressum for customers in Germany.
Last updated: 13 November 2026
Company details
- Trading name
- RESVORIO
- Company name
- CRITCHLEY TRADING LTD
- Legal form
- Private company limited by shares
- Registered in
- England and Wales
- Company number
- 17578100 (Companies House)
- Registered office
- Flat 1, 35-37 Harold Road, Cliftonville, Margate, CT9 2HS, United Kingdom
- Represented by
- Philip Francis Critchley, Director
- support@resvorio.com
- Phone
- +44 7907 844539
- Website
- resvorio.com
The registered office is for letters and legal correspondence. It is not a returns address — please see Returns and refunds before sending anything back.
Complaints and dispute resolution
If something has gone wrong, please contact us first at support@resvorio.com. Most problems can be sorted out quickly. You also keep the right to go to court in the country where you live.
United Kingdom
We are not a member of an alternative dispute resolution scheme. If we cannot settle a complaint between us, we will tell you in writing whether we agree to use a certified ADR provider for it.
Germany
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).
Denmark
If you live in Denmark and we cannot settle your complaint, you can submit it to Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark, naevneneshus.dk. As we are established in the United Kingdom, Nævnenes Hus can deal with a complaint against us only in certain cases. You can also get help from Forbrug Europa, the European Consumer Centre Denmark, at forbrugereuropa.dk.
Other countries
If you live elsewhere in the EU or EEA, the European Consumer Centre in your country may give you free advice about a dispute with a trader based outside your country.
Product safety
Information about the safety of our products, and how to report a concern, is on our Product safety page.
Content
The text, images and designs on this website belong to CRITCHLEY TRADING LTD unless stated otherwise. Please do not copy them without our permission. IP geolocation by DB-IP (licensed under CC BY 4.0).