Right to cancel
Withdraw from contract
Use this form to cancel (withdraw from) an order within your 14-day cancellation period. You do not need an account. Enter your details, check them, then press “Confirm withdrawal”.
Last updated: 13 November 2026
How it works
Fill in your name, your order number and the email address for our confirmation. If you only want to cancel some rings, list them. You do not have to give a reason. On the next screen, check your details and press Confirm withdrawal.
As soon as you confirm, we email you an acknowledgement of receipt with the content of your withdrawal and the date and time we received it. Keep it as your record. If it has not arrived within a few minutes, check your spam folder or email support@resvorio.com.
Your withdrawal is valid if you send it before the 14-day period ends. We then email you the return address and instructions. Please send the goods back within 14 days of withdrawing. You pay the direct cost of returning them unless they are faulty or not what you ordered. We refund you within 14 days of receiving the goods back, or proof that you have sent them, whichever is earlier.
You can also withdraw by email or post, or with the model withdrawal form. Full details: Returns and refunds.